Websites

Designing Websites for Older Users

How to make websites easier for older customers and family decision-makers: text size, contrast, navigation and contact options.

AMAMJAM Solutions teamRewari, Haryana 16 Nov 20253 min read
Laptop with website code on a work desk
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    Older adults are often key decision-makers in Indian families for property, healthcare, education and big purchases. A website that works for them works for everyone.

    Text and contrast

    • Body text of at least 16–18px.
    • Strong contrast; check with our contrast checker.
    • Simple fonts and generous line spacing.

    Navigation

    • Clear, labelled menus; avoid icon-only navigation.
    • Few levels of menus.
    • Consistent layout across pages.

    Actions

    • Large buttons with clear labels.
    • Prominent phone numbers with tap-to-call; create links with our click-to-call generator.
    • Short forms.

    Content

    • Plain language.
    • Hindi or regional language options where relevant.
    • Clear information on prices, safety and support.

    Avoid

    Tiny text, low-contrast grey text, auto-moving sliders and hidden menus.

    Read accessibility basics.

    Want the full picture? This article is part of Business websites: the complete guide, our in-depth guide with everything in one place.

    AM
    Written by the AMJAM Solutions team

    Our specialists handle a new website for businesses across India from our office in Rewari. We update our articles as platforms change.

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