This policy explains what personal data AMJAM Solutions collects, why we collect it, how long we keep it and the choices you have. It applies to this website and its forms (enquiries, free audits, workshops, the daily Q&A, call bookings, job applications and the newsletter), our WhatsApp number and the work we do for clients.
In short: we collect only what we need to reply to you and to deliver our services, we never sell your data, and you can ask us to see, correct or delete it at any time by writing to info@amjamsolutions.com.
Who we are
AMJAM Solutions is a digital marketing and web development business based in Rewari, Haryana, India. For the purposes of India’s Digital Personal Data Protection Act, 2023, we are the data fiduciary for the personal data described in this policy.
You can reach us by email at info@amjamsolutions.com or by phone on +91 82784 55190.
What we collect
Information you give us
- Enquiry form: your name, email address, phone number, company name (optional), the service you are interested in, your budget range and the project details you write.
- Free audit forms: your name, email address, phone number, your website address or Google Business Profile name and city, the search you want to rank for, and your answers to the audit questions.
- Workshop, daily Q&A and call booking forms: your name, email address, phone number, business name (optional), the session or time you chose and any question you send in advance.
- Job applications: your name, contact details, the role you are interested in, links to your work and anything else you include.
- Review form: your name, business name (optional), email address, phone number (optional), rating, the service you used and your review. Your name, business name, rating and review are shown on our website once we approve it, and only if you agreed to that. Your email and phone number are never shown.
- Industrial training application: your name, phone number, email address, the track you chose, whether you are a student, job seeker, freelancer or business owner, and optionally your college, course, city and message.
- WordPress consultation booking: your name, phone number, email address, website address (optional), the topic, your preferred date and time, and the problem you describe. Never include passwords; on the call you share your own screen.
- Shop orders: your name, phone number, email address, the product you bought and, for physical products, your delivery address. Payments are handled by Razorpay; we never see or store your card or bank details. We keep order records as the law requires for accounting.
- Training progress: if you enrol in a training, we keep your milestone submissions (the links and notes you send) and your mentor’s feedback, on a private page only you and your mentors can open.
- Training certificates: if you complete a training, we keep your name, email, track, dates and project title to issue your certificate. Anyone with your certificate number can see your name, track, dates and project title on our verification page, so that colleges and employers can confirm it is genuine. Your email is never shown.
- Refer and earn form: your name, phone number, email address and UPI ID (optional), and the name, contact person, phone number and city of the business you refer. Please refer a business only after telling them we will call. We use your details to pay your commission and keep you updated.
- Newsletter form: your email address.
- WhatsApp, phone and email: your name, number or address and whatever you choose to tell us in the conversation.
- Client projects: business details, access to accounts you share with us (such as ad accounts, Google Business Profile or your website), and content such as photos, product details and customer lists you ask us to use.
Information collected automatically
When you visit the website, our hosting provider records basic technical details. These include your IP address, browser type, the pages you visit and the time of your visit. This is used to keep the site secure and working. When you fill in a form, we also record which page you first arrived on, the website or ad that sent you and the page the form was on, so we know which of our pages and ads bring enquiries. If we use analytics or advertising tools, the section on cookies below explains what they collect.
Free audit reports
To prepare a website or SEO audit, our system visits the public website address you give us, the same way a browser does, and may send that address to Google’s PageSpeed service to measure speed. For a Google Business Profile audit, it may look up your public business listing using Google’s Places service. We only read public pages and listings; we never ask for your passwords. Your report is sent to you by email and has a private link. We record when that link is opened, so we know whether you have seen the report before we follow up.
How we use your information
- To reply to your enquiry and arrange the free strategy call you asked for.
- To prepare proposals and quotes, and to deliver the services you hire us for.
- To prepare and email your free audit report, and to send up to two short follow-up emails about it. Reply STOP to any follow-up and we will not send more.
- To send you the joining link and reminders, by email or WhatsApp, for a workshop, Q&A session or call you registered for.
- To consider your job application.
- To send the newsletter, if you subscribed. You can unsubscribe at any time by replying to any issue or emailing us.
- To send invoices, keep accounting records and meet our legal and tax obligations.
- To keep the website secure and to understand, in aggregate, which pages are useful.
We do not use your information for automated decisions that have legal or similar effects on you.
Consent and your choices
We use your personal data based on the consent you give when you fill in a form, message us or sign a contract with us. We also use it where the law allows, such as keeping tax records. You can withdraw your consent at any time by emailing us. Withdrawing consent does not affect processing that already happened, and we may need to keep some records where the law requires it.
Who we share it with
We do not sell or rent your personal data. We share it only with service providers who help us run our business, and only as much as they need:
| Type of provider | Why |
|---|---|
| Website hosting | To run the website and store form submissions. Form data is stored in a database on our own hosting account and is not shared with a third-party form service. |
| Google (PageSpeed and Places services) | To measure website speed and read your public business listing for a free audit. We send only the public website address or business name and city. |
| Video meeting tools (such as Google Meet or Zoom) | To run online workshops, the daily Q&A and calls. You see the tool’s name when you join. |
| Email and newsletter tools | To send replies, proposals and the newsletter. |
| WhatsApp (Meta) | When you contact us on WhatsApp or ask us to message you there. |
| Accounting and payment tools | To send invoices and receive payments. |
We may also disclose information when required by law, a court order or a government authority, or to protect our rights in a dispute.
Cookies and analytics
The website does not set its own cookies. It uses your browser’s session storage only for small conveniences during your visit, such as remembering that you closed a banner, and to remember which page you first arrived on, so that it can be sent with a form you fill in. Session storage is cleared when you close the browser tab. We use these analytics and advertising tools, loaded through Google Tag Manager:
- Google Analytics 4 (Google): counts visits and shows which pages, searches and ads bring enquiries and sales. It sets cookies and records details such as the pages you view, your approximate location, your device and browser, and when you send a form or complete a payment. It does not receive your name, phone number or email address. Read how Google uses this information.
- Meta Pixel (Meta): tells us how our Facebook and Instagram ads perform, for example when someone sends an enquiry or buys after seeing an ad, so we can show ads to people likely to be interested. It sets cookies and can link your visit to your Facebook or Instagram account. You can change this in your Meta ad preferences.
You can block or delete these cookies in your browser settings at any time, or use the Google Analytics opt-out add-on. The website works normally without them.
How long we keep it
- Enquiries that do not become projects: up to 24 months, so we have context if you contact us again.
- Free audit requests and reports: up to 24 months, so we can compare a new audit with your earlier one.
- Workshop, Q&A and call registrations: up to 24 months.
- Job applications: up to 12 months, unless you ask us to delete yours sooner.
- Newsletter subscribers: until you unsubscribe.
- Client and billing records: for as long as the law requires, usually 8 years for accounting records.
- Access to your accounts: removed when the project ends. We ask you to revoke our access as well.
How we protect it
We use reasonable security measures. These include encrypted connections (HTTPS), access only for people who need it, two-step login on our business accounts and secure password storage. No system is completely secure. If a breach affects your personal data, we will tell you and the Data Protection Board of India, as the law requires.
Your rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- ask for a summary of the personal data we hold about you and how we use it;
- ask us to correct, complete or update it;
- ask us to delete it when it is no longer needed, unless the law requires us to keep it;
- withdraw your consent at any time;
- nominate another person to exercise these rights if you are unable to; and
- raise a grievance with us, and then with the Data Protection Board of India if you are not satisfied with our response.
To use any of these rights, email info@amjamsolutions.com with the subject “Privacy request”. We will reply within 30 days.
Children’s data
Our services are for businesses, and this website is not directed at children. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, contact us and we will delete them.
Changes to this policy
We may update this policy when our services or the tools we use change. The date at the top of the page shows when it was last updated. For significant changes, we will also inform clients and newsletter subscribers by email.
Contact and grievances
For any question, request or complaint about your personal data, contact our grievance officer. Use the subject “Privacy request” so it reaches the right person:
- Grievance officer: Privacy and grievances, AMJAM Solutions
- Email: info@amjamsolutions.com
- Phone: +91 82784 55190
- Address: AMJAM Solutions, Rewari, Haryana, India
See also our terms and conditions.