User acceptance testing (UAT) means checking the website works for real users before launch. Owners should test, not just developers.
Content
- All text proofread; prices, phone numbers and addresses correct.
- No placeholder text or images.
- Titles and descriptions set; preview with our Google search preview.
Functionality
- Every form submits and leads arrive.
- Payments work with a real low-value transaction.
- WhatsApp and call buttons open correctly.
- Booking and login flows work.
Devices and browsers
- Test on Android and iPhone, Chrome and Safari.
- Test on a small, low-cost phone.
- Test in Instagram and Facebook in-app browsers.
Accessibility and design
- Text readable; contrast checked with our contrast checker.
- Keyboard navigation works.
Record issues
List each issue with a screenshot, page and device, and retest after fixes.
Read launch QA checklist.
Want the full picture? This article is part of Business websites: the complete guide, our in-depth guide with everything in one place.
