Many Indian customers would rather send a WhatsApp message than fill in a form or make a call. Adding a WhatsApp option often increases total enquiries.
Why it works
- Familiar and fast.
- No form to fill.
- Customers can ask questions before committing.
- Conversation continues on their phone.
Where to place it
- A floating button on every page.
- Beside the main call to action.
- On contact and pricing pages.
- In the mobile sticky bar.
Create one with our chat button generator.
Pre-filled messages
Use different pre-filled messages for different pages, such as “Hi, I want the price list for 2 BHK interiors”, so you know the context. Create them with our WhatsApp link generator.
Handle the chats
- Reply quickly, with quick replies ready.
- Set away messages with hours.
- Label chats by status.
Track it
Track WhatsApp button clicks as conversions in Analytics, and note which chats turn into customers.
Keep forms too
Some people still prefer forms or calls. Offer all three.
Want the full picture? This article is part of Landing pages: the complete guide, our in-depth guide with everything in one place.
