Visitors who reach your contact page are ready to talk. Do not lose them with a confusing or incomplete page.
Essentials
- Phone number with tap-to-call; make links with our click-to-call generator.
- WhatsApp button.
- Email address.
- A short form (name, phone, message, and one qualifying question).
- Address with an embedded map; create it with our map embed generator.
- Business hours.
Set expectations
“We reply within 2 hours during business hours” reduces anxiety and repeated messages.
Help people find you
- Landmark directions.
- Parking information.
- Photo of the entrance.
Multiple locations
List each branch with its own address, phone, hours and map.
Reduce form friction
- Few fields.
- Clear labels and helpful error messages.
- A thank-you page after submission. Read thank-you page ideas.
Test it
Submit the form yourself monthly to make sure enquiries arrive.
Read contact form best practices.
Want the full picture? This article is part of Business websites: the complete guide, our in-depth guide with everything in one place.
