Customers who order on WhatsApp want to pay easily too. There are several ways to collect payments through WhatsApp conversations.
Options
| Method | How it works |
|---|---|
| UPI QR code | Share a QR image; customer scans with any UPI app |
| UPI ID | Share your business UPI ID |
| Payment links | Links from your payment gateway for exact amounts |
| In-chat payments | Some businesses can accept payments inside WhatsApp through supported providers on the Business Platform |
| Cash on delivery | For local deliveries |
Make it smooth
- Send the exact amount and what it covers.
- Share a UPI QR; create one with our UPI QR code generator.
- Ask customers to share a payment screenshot or reference number.
- Confirm receipt promptly.
Protect yourself and customers
- Verify payments in your bank or payment app, not just screenshots.
- Never ask customers for OTPs or PINs.
- Warn customers about scammers impersonating your business.
Format payment messages clearly
Use our text formatter for clean messages with bold amounts.
Read payment reminders on WhatsApp.
Want the full picture? This article is part of WhatsApp marketing: the complete guide, our in-depth guide with everything in one place.
