Saving good messages as quick replies helps your team respond faster and consistently. Here are thirty to adapt for your business.
Greetings and away (1–4)
- “Hi! 👋 Thanks for messaging [Business]. How can we help today?”
- “Thanks for your message! We are closed now and will reply at 10 am.”
- “Welcome! Reply 1 for prices, 2 to book, 3 to talk to our team.”
- “Thanks for reaching out. A team member will reply within 15 minutes.”
Enquiries (5–10)
- “Here is our price list: [link]. Which service are you interested in?”
- “Could you share your area so we can confirm availability?”
- “Would you like us to call you? Please share a good time.”
- “Here are photos of similar work we did recently.”
- “We are located at [address]. Map: [link]”
- “Our timings are [hours], Monday to Saturday.”
Bookings (11–16)
- “Your appointment is confirmed for [day, time]. See you soon!”
- “Reminder: your appointment is tomorrow at [time]. Reply 1 to confirm, 2 to reschedule.”
- “We have a slot at [time] today. Shall I book it for you?”
- “No problem, which day works better for you?”
- “Please arrive 10 minutes early and bring [documents].”
- “Running 10 minutes late? No worries, just let us know.”
Orders (17–22)
- “Thanks for your order! Total: ₹[amount]. Pay here: [link]”
- “Your order is packed and will be delivered today.”
- “Your order is out for delivery. Delivery partner: [number]”
- “Delivered! We hope you enjoy it.”
- “Sorry, this item is out of stock. Would you like [alternative]?”
- “Your refund of ₹[amount] has been processed.”
Reviews and follow-ups (23–30)
- “Thank you for visiting! Could you leave us a quick Google review? [link]”
- “How was your experience? Your feedback helps us improve.”
- “Just checking in: did you get a chance to look at the quote?”
- “Your [service] is due this month. Shall we book a slot?”
- “We miss you! Here is 10% off your next visit.”
- “Happy birthday from all of us! Enjoy a special treat on your next visit.”
- “Thank you for referring your friend! Here is your reward.”
- “Would you like to join our offers list? Reply YES.”
Format messages with our WhatsApp text formatter and find more in the message templates tool.
Want the full picture? This article is part of WhatsApp marketing: the complete guide, our in-depth guide with everything in one place.
